Sales and Call Centers

Sales and Call Centers Call centers are used for a variety of reasons. The most common is customer service, but a great number of call centers are used to conduct sales as well. Whether it is online or inbound/outbound calling, a high number of sales dollars pass through a call center during any given day.…


Technology and Call Centers

Better the Technology, Better the Call Center It’s no secret by now that call centers are incredibly important to a business’s success. It’s been covered in-depth by a variety of blogs and news outlets. Call centers are essential to a business because they combine customer service and sales into one room. So since call centers…